Sivakumar Hariharaiyer

Chief Customer Officer

Sivakumar (Shiva) Hariharaiyer brings over 2 decades of experience in technology, data and AI led transformation in the Retail & Consumer business sector. He started his professional career by leading large technology transformations (as Program Manager) and progressed to Senior Client Partner role (managed 100+ MUSD in annual P&L with Fortune 100 clients and lead global teams of 1000+ associates). Over the last decade, he successfully transitioned his focus from Consulting Services to incubating & scaling AI-based SaaS products (from Customer Data Platforms and Personalization to Retail and Restaurant Analytics) into multi-million-dollar ARR businesses.  

He has served as a senior executive at Infosys, Cognizant and Algonomy and his marquee clients include segment leaders like Gap, L Brands, Victoria’s Secret, Kroger, Yum Brands, eBay and HP Inc., among others. A highly collaborative and personable leader, his customers value him as a trust-worthy advisor and credible partner who focuses on building successful, long-term partnerships.

Outside of work, Shiva is a devoted family man and an avid sports fan. He enjoys running, playing tennis and travel. And by his own admission, a late bloomer in adventure & endurance sports (recently did a 142-ft bungy jump and completed his first half-marathon)!

  • Retail Expert
  • Trusted Advisor & Partner
  • Business Solutions using AI/ML
  • Personable Leader

Work with Siva

Siva, and the team at Netail, love a challenge.  Building great solutions requires openness to understand what is perplexing business leaders, and a collaborative approach to problem solving.  Please get in touch and let's see how we can win together!

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  • 6400 Penn Ave, Pittsburgh, PA 15206
  • 195 Page Mill Road, Suite 115, Palo Alto, CA 94306
  • 5/F, Building 5E, 5 Science Park East Avenue, Hong Kong Science Park, HK