Sivakumar Hariharaiyer
Chief Customer Officer
Sivakumar (Shiva) Hariharaiyer brings over 2 decades of experience in technology, data and AI led transformation in the Retail & Consumer business sector. He started his professional career by leading large technology transformations (as Program Manager) and progressed to Senior Client Partner role (managed 100+ MUSD in annual P&L with Fortune 100 clients and lead global teams of 1000+ associates). Over the last decade, he successfully transitioned his focus from Consulting Services to incubating & scaling AI-based SaaS products (from Customer Data Platforms and Personalization to Retail and Restaurant Analytics) into multi-million-dollar ARR businesses.
He has served as a senior executive at Infosys, Cognizant and Algonomy and his marquee clients include segment leaders like Gap, L Brands, Victoria’s Secret, Kroger, Yum Brands, eBay and HP Inc., among others. A highly collaborative and personable leader, his customers value him as a trust-worthy advisor and credible partner who focuses on building successful, long-term partnerships.
Outside of work, Shiva is a devoted family man and an avid sports fan. He enjoys running, playing tennis and travel. And by his own admission, a late bloomer in adventure & endurance sports (recently did a 142-ft bungy jump and completed his first half-marathon)!
- Retail Expert
- Trusted Advisor & Partner
- Business Solutions using AI/ML
- Personable Leader
Sivakumar (Shiva) Hariharaiyer brings over 2 decades of experience in technology, data and AI led transformation in the Retail & Consumer business sector. He started his professional career by leading large technology transformations (as Program Manager) and progressed to Senior Client Partner role (managed 100+ MUSD in annual P&L with Fortune 100 clients and lead global teams of 1000+ associates). Over the last decade, he successfully transitioned his focus from Consulting Services to incubating & scaling AI-based SaaS products (from Customer Data Platforms and Personalization to Retail and Restaurant Analytics) into multi-million-dollar ARR businesses.
He has served as a senior executive at Infosys, Cognizant and Algonomy and his marquee clients include segment leaders like Gap, L Brands, Victoria’s Secret, Kroger, Yum Brands, eBay and HP Inc., among others. A highly collaborative and personable leader, his customers value him as a trust-worthy advisor and credible partner who focuses on building successful, long-term partnerships.
Outside of work, Shiva is a devoted family man and an avid sports fan. He enjoys running, playing tennis and travel. And by his own admission, a late bloomer in adventure & endurance sports (recently did a 142-ft bungy jump and completed his first half-marathon)!
- Retail Expert
- Trusted Advisor & Partner
- Business Solutions using AI/ML
- Personable Leader
Work with Siva
Siva, and the team at Netail, love a challenge. Building great solutions requires openness to understand what is perplexing business leaders, and a collaborative approach to problem solving. Please get in touch and let's see how we can win together!
Siva, and the team at Netail, love a challenge. Building great solutions requires openness to understand what is perplexing business leaders, and a collaborative approach to problem solving. Please get in touch and let's see how we can win together!
SaaS Solutions
Netail offers and is building world class capabilities
Consulting Services
If you just need a thought partner and some strategic advice - Siva & team can help