
Customer and Loyalty Analytics Suite
Full customer and loyalty analytics reporting dashboard and reporting suite. Designed to work with any customer database. Designed to provide users with a clear understanding of business performance through a customer-focused lens. Omnichannel reporting and visibility, full segmentation, modeling and financial opportunity identification using cutting-edge AI models.
Key Capabilities:
- Full reporting and dashboard visibility into customer purchasing in total, by channel and by store
- AI/ML models tuned to your business that proactively and automatically identify financial opportunities
- Visibility into customer behaviors whether a loyalty member or not
- System automatically segments customers based on their preferences and behaviors
- Identify customers that aren’t loyalty members, but would spend more if they were
- Identify customers who are likely to stop shopping your business, so you can proactively engage with them
- Keep your whole business informed on customer initiatives with easy to read and intuitive reports
- Quickly export customer segments and customer data for execution in downstream systems
- Easy ability to export reports, charts and data to Excel, PowerPoint and other tools